Terms of service

 

Terms and Conditions

1. Introduction


Welcome to Max Bites! By accessing or using our website getmaxbites.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing any order. If you do not agree to these terms, you may not use our website or services.

2. Legal Compliance


Our store complies with the applicable laws and regulations of the European Union (EU). This includes the General Data Protection Regulation (GDPR) and consumer protection laws. All transactions are governed by the laws of the country in which Max Bites operates.

3. Products and Services

  • The products offered on our website are not intended to diagnose, treat, cure, or prevent any disease.

  • Please consult a healthcare professional before using any dietary supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.

  • Product descriptions, images, and nutritional information are provided for informational purposes only and are subject to change.

  • All products displayed on our website are subject to availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.

  • Product descriptions, images, and other details are provided for informational purposes and may vary slightly from the actual product.

4. User Obligations


By using our website, you agree to:

  • Provide accurate, current, and complete information during the registration or checkout process.

  • Not misuse our website by introducing viruses, attempting unauthorized access, or engaging in fraudulent activities.

  • Use the website and its contents for personal and non-commercial purposes only.

5. Ordering and Payment

  • Orders can be placed via our website. You will receive an order confirmation via email once your purchase is complete.

  • Payment options include: Credit/Debit Cards: Visa, MasterCard, American Express, Maestro / Digital Wallets: Apple Pay, Google Pay, Shop Pay / PayPal

  • Prices are displayed in Euro and include VAT unless stated otherwise.

  • We reserve the right to cancel orders in cases of pricing errors, stock unavailability, or suspected fraud.

6. Shipping and Delivery

  • We offer shipping within the EU. Delivery times and costs are provided during checkout.

  • While we strive to deliver orders on time, delays may occur due to unforeseen circumstances.

  • Lost or Damaged Items: Please notify us immediately if your order is lost or arrives damaged.

7. Returns and Refunds

  • Eligibility: Products must be unopened, unused, and in their original packaging to qualify for a return.

  • Procedure: Contact us at info@getmaxbites.com for return instructions.

  • Refund Processing: Refunds will be processed within 14 days of receiving the returned goods and will be made to the original payment method.

  • Shipping costs for returns are your responsibility unless the product was faulty or incorrect.

  • Non-Returnable Items: Certain products, such as perishable goods and opened supplements, are not eligible for return.

8. Privacy Policy


We take your privacy seriously. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data in compliance with GDPR.

9. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of Max Bites or its content suppliers and is protected by copyright and intellectual property laws.

  • You may not reproduce, distribute, or use our content without prior written consent.

10. Data Protection and Privacy

  • We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

  • For details on how we collect, process, and store your information, please refer to our Privacy Policy.

  • You have the right to access, rectify, or delete your personal data. Contact us at info@getmaxbites.com for such requests.

11. Governing Law and Jurisdiction

 
These terms are governed by the laws of Bulgaria. Any disputes arising from these terms or your use of our website will be resolved in the courts of Bulgaria.

12. Changes to Terms and Conditions

 
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Please check this page regularly to stay informed.

13. Contact Information


If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@getmaxbites.com

  • Address: Sofia, Bulgaria, Georgi Drazhev street 385

Thank you for shopping with Max Bites!